RETURNS POLICY
A’marie accepts returns and exchanges of products purchased on www.amarie-fashion.com, within 14 days from the date of receipt of your order. It is possible to change the size or color of the product. If you want to exchange one product for another, you need to return the product, request a refund and place a new order. All products must be returned with the invoice, all original labels, unused, unwashed, unworn and unaltered. Products that have been custom made or altered cannot be returned or exchanged for another.
The costs of returning the product as well as the costs in case of loss of the product are borne by the user.
HOW TO RETURN OR EXCHANGE THE PRODUCT
- Place the product in its original packaging, or any other, provided it is tightly closed to prevent damage or loss. Fill out the Refund or Exchanges Form and send it with the product.
- You may return the product by mail or courier service, and in our flagship store
The return address must be stated on the shipment:
Amarie dizajn d.o.o.
Gundulićeva 19
10000 Zagreb
Hrvatska - REFUND
We will make refund only after the product is returned to us. The refund will be made within 14 days, depending on your bank and the original payment method. - EXCHANGE
For exchanges, we advise you to write us an e-mail or call us to reserve another color, size or product. We will send you a new product as soon as we process your exchange.
